Warranty Policy

30-day account replacement

Every subscription product purchased from Sunday Product is covered by a 30-day account replacement warranty. If the account stops working through no fault of yours within 30 days of purchase, we will replace it for free — no questions asked.

What’s covered

• Account suddenly logs you out and won’t accept the password
• Account becomes inaccessible (not due to your action)
• Plan downgrades from Premium to Free without explanation
• Region or household checks that block access

What’s not covered

• Sharing the account with someone outside your immediate household when the platform’s terms forbid it
• Changing the email or password on the account (this voids the warranty immediately)
• Using the account on more devices than the plan allows
• Issues caused by VPN switching or location spoofing on platforms that do not allow it
• Accounts after the 30-day window has expired

How to claim

1. Message us on WhatsApp with your order code (e.g. SUN-1234) and a short description of the issue.
2. We verify the issue (often within a few minutes during business hours).
3. We send you a fresh working account, usually within 1–2 hours.

Beyond 30 days

For some products we offer extended warranty (60 or 90 days) — this is shown on the product page if available. After the warranty period ends, you can re-purchase at customer-loyalty pricing.

Questions? Contact us or message on WhatsApp.